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Terms of Service

We want to make sure you are impressed with our service, and one way we accomplish this is by making sure we have a clear understanding of what is expected.

Website Setup

Your website can be setup within 5 to 10 business days, assuming all information, materials and content have been delivered, and you’re available to provide feedback on a regular basis. However, a more realistic timeline, since you likely have not yet created all of your content yet, is 30 days, which is the initial setup period.

Copywriting, Images and Graphic Design

You are engaging us to setup a website with content that will be provided by you.  Copywriting, stock images and graphic design are not being provided.  You agree to indemnify and hold us harmless against all claims, costs, and expenses, including attorney's fees, due to content included on the website at your request for which no copyright permission or previous release was requested, or uses which exceed the uses allowed pursuant to a permission or release.

Applications Used

The applications used to build web pages, membership sites and online courses are the WordPress CMS, the BeaverBuilder pagebuilder plugin and theme, the MemberPress membership site plugin, and the LearnDash LMS plugin.  Your website is limited by the features and functionalities of these programs, and your monthly hosting and management fee covers all the license fees associated with these applications.  Integration with additional applications and plugins may not be possible, or will require a separate license fee.

Hosting and Management

All monthly plans include:

  • Web hosting with unlimited domains, websites, bandwidth and emails, with up to 15 GB of storage
  • Free SSL certificates, uptime monitoring, plugin and theme updates and daily backups
  • License fees for BeaverBuilder, MemberPress and LearnDash LMS

All websites and emails are hosted in Canada on a private secure offsite dedicated server, provided to us by a third party, and currently includes 8 CPU cores and 32 GB memory.  It is possible from time to time that websites may go down, caused by issues that are beyond our control, but the servers are all under constant 24/7 monitoring by both us, and the third party provider.

Email Marketing Platform Integration

The MemberPress membership site plugin currently integrates with the following email marketing programs: ActiveCampaign, MailChimp, AWeber, Campaign Monitor, Constant Contact, ConvertKit, Drip, GetResponse, MailPoet, Mailster and Sendy. Integration with other email marketing programs may be possible, but will require some custom programming and a subscription to a third party application, like Zapier.

The BeaverBuilder pagebuilder plugin currently integrates with the following email marketing programs: ActiveCampaign, AWeber, Campaign Monitor, Campayn, Constant Contact, ConvertKit, Drip, Enormail, GetResponse, Godaddy Email Marketing, Hatchbuck, iContact, iContact Pro, Infusionsoft, Mad Mimi, MailChimp, MailPoet, Mailrelay, Mautic, Ontraport, SendinBlue and Sendy.

Payment Integration

The MemberPress membership site plugin currently integrates with PayPal, Stripe and Authorize.net.

Authorization

You are engaging us to setup a website on our server, and you hereby authorize us to access and make changes to your existing domain registrar account, websites and hosting for this purpose.

Confidentiality

We both may disclose confidential information to each other to facilitate work under this agreement.  Such information shall be so identified in writing at the time of its transmittal, and shall be safeguarded and not disclosed to third parties by the receiving party.

Billing and Payment

Your first payment will be charged immediately to the credit card you use during registration.

The recurring monthly management fees are charged automatically on the renewal date to the same credit card used during registration, or an updated credit card.

If the monthly management payment fails for any reason, you will will be sent a notification to the email used during registration, or the updated email address on file, with directions on how to update your credit card information, and an additional three more attempts will be made to try and charge the credit card on file, after which without a successful charge your plan will be automatically cancelled.

Additional services, beyond what was included for your plan during the initial setup period, will be charged at a rate of $60 CAD an hour, and invoiced at the end of each month.

In the event that the monthly management fee or any invoices remain unpaid thirty days after such payment is due, all services may be suspended and agreements terminated.

There may be an additional $60 CAD charge to reactivate accounts that have been suspended or terminated.

Assignment of Work

We reserve the right to assign tasks to subcontractors if necessary, to ensure they are completed on time and with high quality

Cancellation

You may cancel your monthly plan at anytime without penalty, and we will invoice you for any additional services provided through to the date of that request.  We may cancel your monthly plan in the event that the monthly management fee, or any other invoices related to your website, remain unpaid thirty days after such payment is due.

Guarantee

If you're not completely satisfied within the first 30 days, we'll give you all your money back. No questions asked. We'll also will never hold your domains, websites, emails and content for ransom. You maintain complete ownership and can take them with you with no penalty.

By reading and proceeding to make your first payment, and your ongoing monthly payments, you are agreeing to these terms of service on behalf of your organization or business with Blue Lizard Productions Inc., the corporation through which Clevely Web Co. provides all web services.